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Privacy Statement, Site Disclaimer,
Delivery & Returns Policy & Important Notices
Privacy Statement
We do not sell our mailing or e-mail lists. We take your privacy very seriously - this page tells you more about the steps that we take to protect your details should you trust us with them:
- For general mailings we operate a strictly 'opt in' list, this service is provided by bravenet.com and subscribers may opt out at any time.
- In all other cases we only maintain those details that are appropriate to your level of interest in the College.
This means:
- If you ask to be sent additional information we will maintain your name and contact details on file unless you ask us not to. From time to time we will send additional information about the College and its activities. You can ask to be removed from this list at any time.
- If you tell us that you are taking one of our Free training courses (others being developed) we will maintain your e-mail address on file and advise you of other free courses when launched. From time to time we will send additional information about the College and its activities. You can ask to be removed from this list at any time.
- Enrolled students contact details are maintained on file as well as assignment results, tutor comments and details of payment schedules and diploma issue. Although students & graduates can ask to be removed from our mailing list at any time details of training undertaken and proficiency are maintained on file.
- We are not hard sell and will always endeavour to behave ethically with regards to any information that you agree to share with us.
- If you have any queries or comments about data management please contact us.
- We operate a strict no Spam policy - Inclusion on our mailing list is strictly on an 'opt-in' basis.
Site Disclaimer
The material contained on this site is "FOR INFORMATION ONLY" and should not replace the advice of your personal physician or medical adviser. Neither is any of the information contained on this site to be considered a substitute for properly supervised professional training.
The compilers are not responsible for the content of any listed site or resource, and have not scrutinised the contents and links of all sites or the nature or quality of the services offered by organisations listed.
The compilers cannot assume any responsibility for the outcome of contact with any particular site, organisation, or individual. Inclusion of any site or contact details is not in itself a recommendation or endorsement of what the site says or offers, or what the organisation represents or offers, and failure to include any particular site or resource does not imply any comment about its quality.
Links and resource listings are supplied in the interests of freedom of information and reciprocal links are invited. The inclusion of a link or resource does not imply that the site's owner or the listed organisation has requested a link or inclusion. The inclusion of a link or resource does not imply that the site owner or listed organisation endorses any of the content of this site.
Inclusion of a therapists details within this site is not intended as an endorsement of the services offered by that therapist. You are advised to ensure that any services offered are suitable for you prior to entering into any agreements.
If you have reason to comment about any particular site's listing or the inclusion of a listing on these pages, please use our contact page.
Please also report any non-functional links, or any addresses or telephone numbers which are no longer in use - although we run a check for these at regular intervals it remains an on-going effort. If your link has disappeared, or your details are wrong or have changed please contact us. In the case of links it may be because it failed when we last ran our check: in this case please ask for it to be reinstated.
Copyright Notice
The material on this site is copyright CIT and any individual contributors.
Some material on these pages has been published in professional journals and newsletters - in such cases copyright usually remains the authors but in certain cases permission to reproduce an item may be required from individual editors.
Permission to download and copy material is given for purposes of private study and private reference only. For any other uses please get in touch with us via our contact page.
We reserve the right to refuse any application for a place on any of our courses without necessarily giving a reason. The course tutors decision is final and no correspondence will be entered into...
Our Delivery & Returns Policy
(Your statutory rights not affected)
How are orders handled?
The majority of orders via this site are for electronic downloads - once an
order has been placed you should be taken automatically to your download
page. In the event of any problems just email us and we will send you
a download link ASAP. This option helps us to keep costs as low as
possible as it gives you the choice of printing off your own copy of the
course manual or reading it on screen.
For orders that we need to send you, such as the soap making course:
We are required by UK law to deliver any products ordered for delivery to
the UK within 28 working days. This does not include weekends or bank
holidays. In many cases we deliver courses within the UK within days of the
order being placed. Occasionally we do take longer but as a general
rule the longest that we have taken to deliver a course within the UK has
been 3 weeks. This is still well within the statutory guidelines.
In the unlikely event that you are not completely satisfied with your purchase, please refer to the returns guidelines set out below:
You wish to cancel your order?
So ensure you receive your orders quickly, we process orders as soon as possible after receiving cleared funds. Company or Personal Cheques can take between 3-7 working days before funds are considered cleared. For this reason, you are able to cancel an order immediately after placing it. Simply email us with details... If you are paying by PayPal your refund will be minus any handling charges already incurred by us if applicable.
Returning an order that has already been delivered?
In the event that you have already received an order that you wish to return you have 7 days to advise us.
We consider it reasonable that if you wish to exercise this right you MUST NOT damage or mark any goods, training materials or text books. Marked and/or damaged items cannot be resold! You are also responsible for the safe keeping of the goods. Please specify the reason for returning any product(s). We require this information to provide you with a Returns Authorization (RA) code.
Shipping cost e.g. Post & Packaging is a service and will have been completed. Therefore, postage costs to return goods must be paid by you and will not be refunded. We will only refund the cost of the goods that are returned. For security we suggest that you return them using recorded delivery, we will not be held responsible for goods lost in the post. If, once you have received your goods you wish to return them, we suggest contacting us by email, this is the quickest and easiest method of communication.
Once you receive your RA code, please note this on your invoice (sent with items) and send both the product(s) and invoice back to us.
Please note that you are responsible for the cost of returning the goods to us. You have a further 7 days, from the receipt of the RA code, in which to complete the return or you will be deemed to have accepted the order.
Returning an incorrectly filled order or a faulty product?
In the unlikely event that you receive a faulty product or the incorrect goods, please email us straightaway and we will sort it out ASAP.
All products returned will be examined before a refund is issued or replacement shipped.
Notice for students engaged in training
Therapy related courses: We do not recommend
practising with friends, family or clients until you have graduated from the
course, joined a professional body and obtained professional indemnity
insurance. Ensure that you always work within your own levels of
competence.
Soap making course: We recommend strongly that when you begin
selling your products to the public that you do so strictly within the laws
of your country of residence. In the UK this means that as a minimum,
your products should be safety tested and certified by a cosmetic chemist.
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